Privacy Policy
Effective Date: March 29, 2026 — Last Updated: March 29, 2026
Introduction
Qalser Inc. ("Qalser," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at www.qalser.com and use our services, including QIQSER, QARE, Qosyn, and QUQLY (collectively, "our Services").
By accessing or using our website and Services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our website or Services.
Information We Collect
We collect information that you provide directly to us and information that is collected automatically when you use our website.
Information You Provide
When you submit a contact form or otherwise communicate with us, we may collect:
- Your name
- Email address
- Company name
- Subject of your inquiry
- Message content
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device information (operating system, screen resolution)
- Pages visited and time spent on our website
- Referring website or source
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To improve our website, products, and Services
- To communicate with you about our products, updates, and promotions
- To ensure the security and proper functioning of our website
- To comply with legal obligations
Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and delivering our Services, including:
- Resend — for email delivery when you submit a contact form or we send you communications
These service providers are contractually obligated to use your information only for the purposes of providing their services to us and are required to maintain the confidentiality and security of your data.
We may also disclose your information if required by law, regulation, legal process, or governmental request.
Cookies
Our website uses minimal cookies that are essential for the proper functioning of the site. We do not currently use analytics tracking cookies or third-party advertising cookies. If this changes in the future, we will update this Privacy Policy and notify you accordingly.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
Your Rights Under PIPEDA
As a Canadian company, Qalser Inc. complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). Under PIPEDA, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete personal information
- Request deletion of your personal information, subject to legal requirements
- Withdraw your consent for the collection, use, or disclosure of your personal information
To exercise any of these rights, please contact us using the details provided at the bottom of this page. We will respond to your request within 30 days.
Children's Privacy
Our website and Services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.
International Transfers
Your personal information may be transferred to and processed in countries outside of Canada, where our service providers operate. These countries may have data protection laws that differ from those in Canada. By using our website and Services, you consent to the transfer of your information to these countries. We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will notify you by updating the "Effective Date" at the top of this page and, where appropriate, providing additional notice on our website. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Qalser Inc.
130 King St West, Suite 1900
Toronto, ON M5X 1E3, Canada
Phone: +1 647 2561 919
Email: support@qalser.com
Website: www.qalser.com